Kiwi's Treasure Cookie Policy

What cookies are

Cookies are small text files that a website saves on your device when you visit. They allow the site to remember information about your visit such as language preferences, login state and consent choices. Cookies are standard technology used by virtually every website on the internet.

Some cookies are set directly by us (first-party cookies) and some are set by services we use such as analytics or fraud prevention (third-party cookies).

Strictly necessary cookies

These are required for the site and your account to work correctly. They include the cookie that remembers your cookie consent choice, the session cookie that keeps you signed in, and security cookies that protect against attacks. You cannot disable these.

Strictly necessary cookies do not track you across other sites and are not used for advertising. They are erased automatically when you sign out and close your browser, except for the consent record which is kept for 12 months so the banner does not reappear on every visit.

Analytics cookies

We use analytics to measure how the site is used so we can improve the content and layout. Analytics cookies record anonymised data such as which pages you visit, how long you stay, what type of device you use and where you came from. They do not identify you personally.

You can opt out of analytics cookies through the cookie banner on first visit, or by updating your preferences in the settings menu in the footer.

Marketing cookies

Where you give consent, we may use marketing cookies to show you relevant promotions on other websites and to measure the performance of our advertising. These cookies do not store any payment or account information.

You can refuse marketing cookies by declining non-essential cookies in the consent banner. The site will still work in full without them.

Third-party cookies

We use a small number of third-party services that may set cookies on your device. These include analytics, our hosting provider, fraud prevention systems and the cookie consent management platform. Each of these has its own privacy policy.

Third-party cookies are subject to the policies of the provider that sets them. We list the providers we use in the privacy policy and we audit them regularly to confirm they continue to meet recognised data protection standards.

Managing cookies in your browser

All modern browsers let you view, control and delete cookies. The exact steps vary slightly by browser. In Chrome, go to Settings, Privacy and Security, Cookies. In Safari, go to Preferences, Privacy. In Firefox, go to Settings, Privacy and Security.

Disabling all cookies will affect how our site works, including the ability to stay signed in to your account.

Changing your preferences on our site

Use the Cookie Settings link in the footer at any time to update your consent choices. The change takes effect immediately and applies to subsequent page loads.

If you change your mind after consent, you can withdraw it the same way. Withdrawal is not retroactive, so any data already collected under previous consent remains in our analytics until it ages out under the standard retention window.

Cookies and your account

If you have an account with us, the session cookie identifies your browser as belonging to your logged-in session. Without it, the site cannot keep you signed in across page changes. We do not write any payment, ID or KYC information into a cookie. Those data points sit on our backend systems behind authentication.

Account preferences such as your default game category on the lobby are stored as cookies for your convenience, so the site loads the way you left it on your next visit.

Cookie lifetimes

Strictly necessary session cookies are deleted when you close your browser. The cookie consent record lasts 12 months so the banner does not reappear on every visit. Analytics cookies typically last between 30 days and 24 months. Marketing cookies usually last 30 to 90 days.

You can wipe all cookies set by our site at any time from your browser settings. The next visit will then trigger the consent banner again.

How NZ players can manage cookies

New Zealand players have the same control over cookies on our site as everyone else. The consent banner appears on your first visit, your choice is stored for twelve months, and the Cookie Settings link in the footer lets you change your mind any time. Declining marketing or analytics cookies will not affect your ability to deposit, play or withdraw at Kiwi's Treasure.

If you ever want a fresh start, clear our cookies from your browser and the banner will appear again on the next visit. We do not use any cookie that survives a hard reset of your browser or that re-identifies you across devices without consent.

Cookies, analytics and the player experience

Analytics cookies help us see which pages New Zealand players actually use, where they get stuck and which promotions speak to them. We use that aggregated picture to refine the lobby, the cashier and the editorial pages so the experience keeps getting sharper for Kiwis. None of the analytics data is tied back to your name, email or playing activity.

If you have signed up for an account and chosen to receive marketing, marketing cookies let us tailor the offers we show you on partner sites so you are not seeing promotions that have nothing to do with the way you play. You can switch this off at any time from the cookie banner or the cookie settings link in the footer.

Cookies on shared devices in NZ households

If you log in to Kiwi's Treasure on a shared family computer or a flatmate device, sign out at the end of every session and clear the browser cookies before handing the device over. Our session cookie keeps you signed in for convenience, which is the last thing you want on a device that is not yours alone. Most modern browsers offer a private or incognito window that automatically wipes cookies the moment the window is closed, which is the easiest way to keep your account locked down on a shared machine.

Players who want a stronger separation can install a separate browser profile just for Kiwi's Treasure, with its own cookies and login history kept apart from the rest of household browsing. Combined with a strong password and the deposit limits inside your account, that small step adds a meaningful layer of protection.

Updates to this policy

We may update this cookie policy from time to time as the cookies we use change. The latest version is always available on this page with the date of the last update at the top. For broader detail on how we handle data, see our Privacy Policy.